Responsible Gaming

Gambling outcomes are based on chance, and no strategy can guarantee a win. Previous results do not predict future results, and a losing session does not make a win more likely. Always assume that money used for gambling could be lost. Do not view gambling as an investment, a source of regular income or a way to recover money that has already been lost.

A sensible approach is to decide your budget before you begin and to stop when that budget has been used. Your gambling budget should come only from money left after essential costs such as rent or mortgage payments, food, utilities, transport, education, medical expenses and other financial commitments. Never gamble with borrowed money, credit intended for essentials, money belonging to someone else or funds set aside for bills.

• Set a spending and time limit before each gambling session.
• Keep gambling separate from household and everyday expenses.
• Take regular breaks and avoid playing when tired, upset, angry or under the influence of alcohol or drugs.
• Do not chase losses by increasing your stakes or playing for longer.
• Do not rely on wins to pay debts or meet financial commitments.
• Remember that taking a break or choosing not to gamble is always an appropriate option.

If gambling stops feeling enjoyable, becomes difficult to control or begins to affect other parts of your life, stop playing and consider using the support options available to you. Asking for help early can make it easier to regain control.

Depending on the services available to you and the requirements that apply in your jurisdiction, gambling websites may provide tools designed to help you manage your activity. These can include deposit limits, wagering or loss limits, session reminders, time limits, account breaks and self-exclusion. The availability and operation of each tool may vary, so review the information shown in your account and the applicable terms before using it.

Set limits before you play

A limit is most useful when it is chosen calmly and before gambling begins. Consider setting a daily, weekly or monthly amount that reflects your entertainment budget. You may also choose a maximum session length or a reminder that prompts you to review how long you have been playing. Treat these settings as firm boundaries rather than targets to reach.

If a limit is active, do not try to work around it by opening another account, using another person’s account or asking someone else to gamble on your behalf. Accounts should be used only by the registered account holder. Sharing access can create financial, privacy and account-security risks and may not be permitted under the applicable terms.

Take a break or self-exclude

If you want to stop gambling for a period, use an available account-break or self-exclusion option. Self-exclusion is intended for people who want stronger protection from gambling activity. During a self-exclusion period, access to relevant services may be restricted, and you should not attempt to bypass the restriction. Select a period that gives you enough time away from gambling to consider your habits and wellbeing.

A break is only one part of a safer gambling plan. Consider removing saved payment methods, avoiding gambling-related advertising where possible, telling someone you trust about your decision and arranging support from a qualified service or health professional. If you are concerned about financial harm, you may also wish to speak with a financial counsellor.

Problem gambling can affect people in different ways. It may develop gradually, and a person may not recognise the change until gambling has affected their finances, relationships, work, study or health. You do not need to wait for a crisis before seeking help. A concern is enough reason to pause and talk to someone.

• Spending more time or money gambling than you intended.
• Trying to cut back or stop but finding it difficult to do so.
• Feeling restless, irritable or preoccupied when you are not gambling.
• Chasing losses or believing that a win is needed to put things right.
• Hiding gambling activity, losses or account information from family or friends.
• Borrowing money, selling belongings or missing payments because of gambling.
• Gambling during work, study or important family commitments.
• Feeling anxious, ashamed, depressed or under pressure because of gambling.
• Using gambling to cope with stress, loneliness, sadness or other difficult feelings.
• Experiencing conflict with a partner, family member, friend or colleague because of gambling.

If any of these signs feel familiar, stop gambling and consider speaking with a trusted person or an appropriate support service in Australia. A qualified counsellor can help you understand your options without judgement. You can also ask a doctor or other health professional for guidance. If gambling has caused financial difficulties, independent financial counselling may help you make a practical plan.

If you or someone else is in immediate danger, experiencing a mental health emergency or having thoughts of self-harm, contact emergency services or an urgent health service in your area. Gambling support should not replace urgent medical or emergency assistance.

Gambling services are intended for adults who meet the legal age requirements that apply where they live. Do not allow anyone under the applicable legal age to access or use your account. Keep your login details, devices and payment methods secure, and log out when you have finished. Parents and carers should use appropriate device, browser and payment controls if they are concerned about a young person accessing gambling content.

Do not gamble on behalf of another person or allow another person to gamble through your account. This can remove important safeguards, make activity harder to monitor and create risks for both people. If you believe your account has been accessed by someone else, secure the account and follow the available account-security process.

People experiencing financial stress, mental health difficulties, substance-use concerns or major life changes may be more vulnerable to gambling harm. Gambling should be avoided when it is being used to manage distress or escape from problems. Support from a qualified professional can provide safer and more effective ways to deal with those difficulties.

Your responsibilities and local requirements

You are responsible for checking that online gambling is permitted for you in your location and for complying with applicable Australian laws and regulations. Access to products, account functions and responsible gambling tools may depend on your jurisdiction, age, verification status and the rules that apply at the time. Read the relevant terms and account information carefully, and do not use the service if you are not legally permitted to do so.

A written plan can make your boundaries easier to follow. Decide how much time and money you are prepared to spend, identify the situations that may encourage you to gamble and choose an action to take when you reach a limit. For example, you may close the account, take a break, contact a trusted person or seek professional support. Review your plan regularly and change it if gambling no longer feels comfortable or controlled.

1. Set a realistic entertainment budget that does not affect essential expenses.
2. Choose a maximum time for each session and schedule breaks.
3. Decide in advance what you will do if you lose the budget.
4. Avoid gambling when affected by alcohol, drugs, strong emotions or tiredness.
5. Use available limits, reminders, breaks or self-exclusion tools when needed.
6. Tell someone you trust about your boundaries and ask them to support your plan.
7. Get help promptly if you cannot follow your limits or gambling is causing harm.

Rolletto Casino provides this information to promote informed and responsible decisions. It is not a substitute for professional financial, medical or counselling advice. If you are worried about your gambling, take a break now and seek support from an appropriate Australian service or qualified professional.